Frequently asked Questions
How does the booking process work?
Start by completing my Travel Interest Form with a few details about your trip. After reviewing your form, I’ll recommend the planning package that best fits your needs. Once your planning package is purchased, you’ll receive a more detailed travel form by email. After that form is completed, I can begin researching and preparing your personalized quote.
How long does it take to receive my quote?
Please allow 3–5 business days after your planning package has been purchased and your detailed travel form has been completed. Need it sooner? A Rush Fee Add-On is available for expedited service.
Do you offer payment plans?
Yes! Payment plans may be available depending on the supplier, your travel dates, and the final payment deadline. After your initial deposit, you may be able to make payments toward your remaining balance as long as the trip is paid in full by the supplier's required deadline.
What payment methods do you accept?
Payments are accepted by credit or debit card, including Visa, Mastercard, Discover, and American Express. Cash, Cash App, Zelle, Venmo, checks, and money orders are not accepted.
Are planning fees refundable, and do they go toward my trip?
No. Planning fees and add-on service fees are nonrefundable and are separate from the cost of your vacation. These fees cover the time and professional services involved in researching, planning, preparing your quote, and assisting with your trip. They are not applied toward your hotel, flight, cruise, or vacation balance.
After receiving my quote, how long do I have to make my deposit?
I recommend being prepared to make your deposit as soon as you approve your quote. Travel prices and availability can change at any time, and the price shown in your quote is not guaranteed until your reservation is confirmed and the required deposit or payment has been successfully processed. If you decide to wait, I will recheck the current pricing and availability when you're ready to book.
Can I customize my trip, or can you help if I've already booked part of it?
Absolutely! Your trip can be customized around your budget, destination, travel style, preferences, and special occasion. If you've already booked part of your trip, I may still be able to assist with the remaining arrangements or itinerary services. Simply include what you've already booked on your Travel Interest Form so I can recommend the best service for you.
What happens if I need to cancel my trip?
Cancellation and refund policies vary by airline, hotel, resort, cruise line, tour operator, or other travel supplier. Any applicable cancellation terms will be provided before booking. Travel protection is highly recommended to help protect your travel investment against certain unexpected circumstances.
Is the Travel Interest Form free?
Yes! There is no fee to submit the Travel Interest Form. It allows me to learn more about your trip and determine which planning service best fits your needs. A planning package must be purchased before destination research, pricing, quoting, or trip planning begins.
